Order Assistance

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Pre Order Items

Only select items are available for pre order. This will be noted in the description of the product. Pre Order items are processed and paid for like a normal sale, but the order will not be ready to collect until the estimated delivery date listed in the product description.

 

Orders containing both Pre Ordered items and in stock items will be held and available to collect once all items are available.

Can I Click and Collect?

Yes! At checkout, please select 'Pick Up' and your order will be available from the School Shop within 24 hours.

I ordered the wrong item/size

Unfortunately we cannot edit your order. We suggest placing a new order for what you are after and we can either cancel your previous order, or you can return what you don't want.

I need to cancel my order

Please send us an email at marketing@stpeters.sa.edu.au, in your email please let us know your name and order number and we can arrange to cancel your order.

How long do I have to return an item?

You have 30 days from when you received your order, or picked up the order from the School Uniform Shop

How do I care for my new products?

For general care, please follow these guidelines:
1. Wash with similar colours
2. Machine wash cold with mild detergent
3. Iron on low heat
4. Do not bleach or use harsh detergents or stain removal products. This may cause discolouration of the fabric.